T-Mobile, Verizon are denying the existence of an Apple Watch promo that seems clearly to be written in black and white
FYI for @tmobile customers buying a Watch Series 7: The carrier is wrongly denying the rebate advertised on Apple’s website, with phone support saying the promotion doesn’t exist. Would hold off on buying for this deal unless it works for others. pic.twitter.com/K07S3B2or8
— Mark Gurman (@markgurman) November 18, 2021
The watch has to be activated on one of T-Mobile’s DIGITS plan and a promotional application needs to be filled out to receive a special promo code by email. According to the release, “Once you’ve completed all steps and your eligibility has been processed, you will receive an email with your status. If you are eligible, your $100 virtual prepaid Mastercard will arrive in 6-8 weeks.”
Two other Twitter subscribers responded to Gurman by stating that they were having issues with Verizon’s version of the deal. “Was told if the Verizon app doesn’t “automatically” offer the rebate to me after activating the watch then I’m not eligible even though I did exactly what Apple said,” tweeted Adam Nieto.
“I am also having issues with Verizon’s. I had them say it doesn’t exist and only exists if you bring a Watch phone number to Verizon and not just an Apple Watch like it says,” wrote Daniel Hipskind. As noted by AppleInsider, both deals do say, “offer subject to change.” That catch-all phrase essentially allows the wireless firms to have a way out in situations like these.
T-Mobile and Verizon are supposedly investigating the promotion
T-Mobile’s DIGITS plan, which the Apple Watch needs to be activated on according to the promo, allows subscribers to have one phone number that will ring on their phones, tablets, cellular smartwatches, and computers. Verizon has a similar plan called Number Share.
Supposedly, both carriers are investigating the situation although we don’t know what will happen to those who have active complaints in place at T-Mobile and Verizon. As soon as we hear more, we will let you know.